Your privacy matters to us. This Privacy Policy explains what personal data jilihost collects, how we use it, and the rights you have as a player in the Philippines. By using our platform, you agree to the practices described here.
We only collect information that is necessary to operate the platform safely and fairly for all Filipino players.
When you register an account on jilihost, we collect your full name, date of birth, email address, mobile number, and a username of your choice. We also collect your preferred payment details, such as your GCash number or bank account information, solely for the purpose of processing deposits and withdrawals in Philippine pesos. During identity verification, we may request a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and age. All information you submit is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the information you provide is accurate and up to date at all times.
When you access jilihost through your mobile browser or any other device, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and session timestamps. We also record your in-platform activity such as games played, bets placed, session duration, and navigation patterns within the site. This data helps us improve platform performance, detect suspicious activity, and ensure a smooth gaming experience for every player in the Philippines. We use cookies and similar technologies to maintain your session and remember your preferences between visits. You may adjust your browser settings to limit cookie use, though some platform features may not function correctly without them.
All deposit and withdrawal transactions conducted on jilihost are recorded, including the amount, method, timestamp, and reference number associated with each transaction. This financial data is retained in accordance with Philippine anti-money-laundering regulations and is used to verify the legitimacy of transactions and resolve any payment disputes. We do not store full card numbers or complete bank account credentials on our servers; sensitive payment data is handled by our certified payment partners. Transaction records may be shared with regulatory authorities if required by law or in response to a valid legal request. We retain financial records for the minimum period required under applicable Philippine law.
If you contact our support team through any available channel, we collect and retain the content of your messages, your contact details, and the nature of your enquiry. This information is used to resolve your issue, improve our support quality, and maintain a record of interactions for compliance purposes. We may also send you service-related communications such as account notifications, security alerts, and updates to our policies; these are not marketing messages and cannot be opted out of while your account is active. If you have consented to receive promotional communications, you may withdraw that consent at any time by contacting our support team. We will never share your support communications with third parties for marketing purposes.
Every piece of data we hold serves a specific, legitimate purpose — nothing more.
We use your registration details to create and maintain your jilihost account, verify your identity, and ensure that only eligible players aged 21 and above can access the platform. Your account data also allows us to apply responsible gaming tools such as deposit limits and self-exclusion if you request them. We may use your contact details to send you important account-related notifications, including security alerts and policy updates. Keeping your account information accurate helps us serve you better and comply with our regulatory obligations in the Philippines.
Your data is used to detect and prevent fraud, money laundering, and other prohibited activities on the platform. We monitor transaction patterns and gameplay behaviour to identify unusual activity that may indicate a security risk or a breach of our terms. Where required by Philippine law or by a competent regulatory authority, we may disclose your information to the relevant body without prior notice to you. Our compliance team reviews flagged accounts and may request additional documentation to satisfy our legal obligations. Protecting the integrity of the platform benefits every legitimate player who uses jilihost.
Aggregated and anonymised usage data helps us understand how players interact with our slot games, live casino tables, and fish game titles so we can improve navigation, load times, and overall experience. We analyse session data to identify technical issues and prioritise fixes that matter most to our Filipino player base. No individually identifiable information is used in our analytics reports shared internally for product development. Feedback you provide through support interactions also informs how we develop new features and refine existing ones. Our goal is to make jilihost the most enjoyable and reliable mobile gaming platform available in the Philippines.
The Data Privacy Act of 2012 (Republic Act 10173) gives you meaningful control over your personal information.
To exercise any of these rights, please contact our support team using the details provided on this site. We will respond to all verified requests within the timeframe required by applicable Philippine law. Please note that some requests may be subject to identity verification before we can process them.
jilihost does not sell your personal data to any third party under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary and under strict confidentiality agreements. All third-party partners we work with are required to handle your data in accordance with applicable Philippine data privacy standards. We may also disclose your data to law enforcement or regulatory bodies when required by law. Outside of these limited circumstances, your personal information stays within jilihost.
We retain your personal data for as long as your account is active and for the minimum period required by Philippine law after account closure. Financial and transaction records are kept for the period mandated by anti-money-laundering regulations. Once the retention period has expired and there is no legal basis to continue holding your data, we securely delete or anonymise it. You may request early deletion of non-essential data by contacting our support team, subject to our legal obligations.
If you have any concerns about how jilihost handles your personal data, visit our FAQ page for quick answers or reach out to our support team directly. You can also review our full Terms and Conditions for more detail on your rights and obligations as a player.